Disruptive Innovations & Opportunities in Retailing : Post COVID 19, the Next Normal on November 27 and 28, 2020

Kristu Jayanti College, Autonomous, Bengaluru embodies the educational vision of St. Kuriakose Elias Chavara (1805-1871), the founder of the religious congregation, Carmelites of Mary Immaculate (CMI). He envisioned the sunrise of a renewed humanity through the integral development of mind, body and spirit. The motto of the College, ‘Light and Prosperity’, aims at this synthesis and the harmony of the spiritual and the physical, the mind and the body. Kristu Jayanti College was accredited by NAAC with ‘A’ Grade in 2015 and is an Autonomous College under the Bengaluru North University. In the India Today – MDRA Survey 2019, the College is ranked 2nd in BCA & MSW, 3rd in Commerce, 4th in Arts & Science and 6th in BBA in Bengaluru City in the Best College Survey. At National Level, it stands at 6th in BCA, 12th in MSW, 19th in Arts, 21st in Commerce & BBA and 26th in Science by the same survey.

School of Management, Kristu Jayanti College, a pioneer institute to pursue knowledge beyond the traditional boundaries, offers MBA & MBA International Finance. The two year full time programme spanning over six trimesters is Autonomous, affiliated to Bengaluru North University and approved by the All India Council for Technical Education (AICTE). The curriculum has both core & specialized content, thus equipping the students to adapt effortlessly to the demands of the Industry in their chosen field of specialization. The School has received the International accreditation in full from Accreditation Council for Business Schools and Programs (ACBSP), USA in 2020. Kristu Jayanti School of Management is ranked among the top 100 B – Schools in the country and ranked 7th among the B – Schools in Bengaluru (India Today MDRA B-School survey 2020).

About the MDP

Retailing by 2030 is expected to be more about customer experiences, technology-orientation, innovations, and personalized products creating a theatre-like experience for shoppers with audiovisual effects enabled with artificial and emotional intelligence. The future of Retailing is going through a transformative phase, with Offline and Online merging seamlessly as Brick and Mortar retailers find newer ways to be digitally present and offer new engagement experiences. The Online retailers too are discovering novel paths to enhance digital experiences through technology-enabled innovations, chatbots, artificial intelligence, analytical tools for assessment of personalized offerings etc.

Retailing today is no more limited to selling and distribution functions, rather it’s inclusive of all marketing functions irrespective of the type of product or industry that the product or service belongs to. Tory Burch, Founder and Creative Director of Tory Burch and American fashion designer, says “My company is an extension of me, so when I design my stores I want people to feel that they are in my home”. According to IDC, the Global Market Intelligence Firm, each person online creates 1.7 MB of new data every second, creating a huge trail that companies will be able to mine. Similarly, Gartner, the Global Research and Advisory Firm, predicts 85% of the customer interactions in retail will be managed by AI that looks ambitious today and would  become an essential technology closer to 2030. It is in this background, the MDP takes an innovative approach for a systematic understanding of the opportunities in the retail business including branding, store promotion management, channel management, innovations in retail operations, and modern trends in retailing.

This MDP will focus on the different dimensions and complexities in retail business and the possible ways to enhance retail performance with technological and  strategic approaches. The program will be a learning platform for academicians, management students, business managers, industrialists, distributors, researchers, and consultants who have a desire to imbibe and adopt proven best practices.

November 27, 2020

09 : 30 a.m. (IST) :  Keynote Session 1
Creating Value Through Retail Brands

11 : 45 a.m. (IST): Keynote Session 2
Effective Channel Management in Enhancing Modern Retailing

02 : 00 p.m. (IST): Keynote Session 3
Digital Innovations in Retailing in the Post COVID 19 World

Kristu Jayanti School of Management is organising a Management Development Programme (MDP) on ‘Disruptive Innovations & Opportunities in Retailing : Post COVID 19, the Next Normal on November 27 and 28, 2020.

  • Mode: Zoom Platform
  • Last Date for Registration: 25/11/2020, 05:00 p.m.
  • E-Certificate will be issued to the participants who attend all the sessions of the MDP and submit the feedback form
  • After the registration kindly join our Whatsapp group by using the below link: https://chat.whatsapp.com/D9xIkHtDE2SCqzqFHry6h2

Registration Fees:Rs. 300

Bank Details:

Kristu Jayanti College (Autonomous) The South Indian Bank Ltd Kothanur, Bengaluru 560077



National MDP Convener


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